Ancoracoo

Refund Policy

Return and Refund Policy
Effective Date: [2424/11/16]

At Ancoracco, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please review our return and refund policy below.

1. Returns

  • Eligibility:
    To be eligible for a return, your item must be:
  • Unused, in its original condition, and in the original packaging.
  • Returned within [30] days from the date of purchase.
  • Non-Returnable Items:
    Certain items cannot be returned, including:
  • Opened cosmetics or skincare products.
  • Custom or personalized items.
  • Gift cards and final sale items.
  • Return Process:
  1. Contact our customer service team at [Insert Email Address] to initiate a return.
  2. Provide proof of purchase (e.g., order number, receipt).
  3. Ship the item back to the address provided by our team. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

2. Refunds

  • Refund Eligibility:
    Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Refund Process:
  • Approved refunds will be processed to your original payment method within [7] business days.
  • Shipping fees are non-refundable unless the return is due to an error on our part.
  • Partial Refunds:
    Partial refunds may be issued for:
  • Items not returned in their original condition.
  • Items returned after the [15]-day return window.

3. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [Kimc75311@gmail.com].

4. Cancellations

  • Orders may be canceled within [24] hours of placing the order, provided they have not yet been processed or shipped.
  • To request a cancellation, contact our customer service team immediately.

5. Contact Us

For questions about our return and refund policy, please contact us at:
Email: Kimc75311@gmail.com

This return and refund policy is designed to ensure transparency and customer satisfaction. Please replace placeholders with specific details relevant to Ancoracco’s operations.